Very bad service.

My phone broke 2 days ago. I can make calls but cant receive any. I spend over 2 hours on the phone with customer care line and they tried to assist me but with no luck. The matter had to go to one of the technicians who would contact me within 24 hours. <br> <br> I'm using my phone for work so i lost a lot off money over the last 2 days. They eventually called me yesterday at around 11am. I was in a meeting and couldn't talk to them at that stage. I asked the guy to call me back at 2pm and he said he will do so. At 3pm i called the supervisor at the client service and the said he will log the call again and someone will contact me within 1 hour, After a hour i called him again. i understand that he cant do anything because its not his department but there was no way i could speak to one of the technicians or a supervisor. <br> <br> this is the 3rd day that i cant use my phone that i use to get a income that pays for the phone that i cant even use. <br> <br> All the reps and drivers as well as the other staff all uses vodacom phones provided to them, but now, as the contracts ends, i will move to a different cellular provider as i cant see the reason why i should pay for something i cant use.