JS
Jaco S

1 reviews | Active since Mar 2009

12 Jun 2021, 10:47

Very Bad Servic

Worst Company Never Phone you back leaves query open. Does not sort out open queries. Don't care about customer. I have query open since 7 June about contract period incorrect lodges twice with reference number all they tell me can't speak to team leader I must just wait. I informed I need phone for business. Just you must wait. I got sms saying they working on it some one will contact. Nothing. All I get told is back office busy with it and you can't speak to them. I am going to consumers council with all voice recordings I have mad from numerous consultants just blocking you and not prepared to sort out. Initial case started 26 May 2021.

0
Replies (2)
Vodacom
Vodacom's reply12 Jun 2021, 11:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
JS
Jaco S's update12 Jun 2021, 11:51
Reviewer Update
Just all promises from Vodacom side we need results no more empty promises.