LP
Lucinda P
1 reviews | Active since Nov 2011
10 Aug 2021, 08:54
Very Bad poor service
Good day
I have a cellphone contract with insurance that i am paying every month .My phone was ****** and i went to police station and i have done all stuff i need to do .I was told by vodacom insurance they cant replace the phone because i havent use the number in month but however i am using for watsapp. I am not happy with this service as a customer i am paying a phone that i dont have .
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
10 Aug 2021, 11:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Aug 2021, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LP
Lucinda P's updateReviewer Update
10 Aug 2021, 13:07Good day
Kindly contact me *** .
Kindly contact me *** .
LP
Lucinda P's update10 Aug 2021, 13:07
Reviewer Update
Good day
Kindly contact me *** .
Kindly contact me *** .
LP
Lucinda P's updateReviewer Update
10 Aug 2021, 14:19Good day
I received a call from customer that doesn't want to understand .
My sim card wasn't used for one month and vodacom decline my insurance application
Please return all my debit order .I will take this to newspaper and twitter and facebook
Regards
I received a call from customer that doesn't want to understand .
My sim card wasn't used for one month and vodacom decline my insurance application
Please return all my debit order .I will take this to newspaper and twitter and facebook
Regards
LP
Lucinda P's update10 Aug 2021, 14:19
Reviewer Update
Good day
I received a call from customer that doesn't want to understand .
My sim card wasn't used for one month and vodacom decline my insurance application
Please return all my debit order .I will take this to newspaper and twitter and facebook
Regards
I received a call from customer that doesn't want to understand .
My sim card wasn't used for one month and vodacom decline my insurance application
Please return all my debit order .I will take this to newspaper and twitter and facebook
Regards
LP
Lucinda P's updateReviewer Update
11 Aug 2021, 14:50Good day
I am being penalize because i have not used my sim for one month . The insurance decline my application
Regards
I am being penalize because i have not used my sim for one month . The insurance decline my application
Regards
LP
Lucinda P's update11 Aug 2021, 14:50
Reviewer Update
Good day
I am being penalize because i have not used my sim for one month . The insurance decline my application
Regards
I am being penalize because i have not used my sim for one month . The insurance decline my application
Regards