Very bad or rather non-existing customer service

<p>We've been clients of VodaCom for more than 20 years and would think that sticking to vodacom would give a better client response! I was so wrong! VodaCom might be the best service provider but when it comes to client service…..it’s NON-EXISTING.<br /> I contacted the so-called CEO with the following:</p> <p>My initial complaint was the fact that I was told that the advertised water-resistant phone got water damage. After we received it back, not fixed, some of the parts were missing and the seal of the cover was broken. <br /> This problem unfortunately escalated to a full official complaint of:<br /> NO Customer care after service<br /> NO Repair SERVICE of any kind<br /> NO Professionalism of any kind<br /> Call centre personnel are unable to handle any queries that's out of the ordinary</p> <p>The CEO didn’t do anything about my complaints except to say that HE CAN''T DO ANYTHING ABOUT IT.</p> <p> </p>