RY
Robert Y

1 reviews | Active since Feb 2015

10 Feb 2015, 10:32

Very bad network signal!

For the past couple of days we are experiencing increasingly bad network coverage and quality of signal in the Lime Acres area. This is only on the Vodacom network. It is a normal call if you have to try 3-5 times to be connected to the person you are calling and it takes up to 3 or more calls to have a 5 min conversation (taking 3-5 calls before being connected again). The signal is so poor it sometimes takes hours to send a normal text message. You can not receive notifications or OTP's from the bank either. If you do a manual operator search it does not even indicate Vodacom - SA in the list.<br> <br> Apart from the inconvenience to the Vodacom customers/users I am sure Vodacom is loosing a lot of income from this issue. I for one are so frustrated. This is causing a lot of problems for the people in the community.<br> <br> I am sure something can be done about this. We can not carry on like this any longer.

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Replies (1)
Vodacom
Vodacom's reply10 Feb 2015, 10:45
Official
Hello Boerseun123,

We do thank you for the posting.

The matter will be referred to a consultant to investigate and provide with feedback.

Kind regards

Vodacom Consumer Website Team