NN
Nicolaas N

1 reviews | Active since Aug 2016

30 Sept 2019, 17:36

Very bad Netword and service

Im very dissepointed with vodacom, first of all, im struggling for 3 months to get my debit order date changed and still they did not do it. Second, i added VAS of 1GB data to both my phones and cancelled it end of July, but still till today the 1GB on my one phone was not cancelled, only the other phones. Im so fedup with vodacom its makes me sick. And the network is so pathetic, every now and again the phones show amergancy calls only, this is the worsed network ever, and i will make sure that this expriance i have with Vodacom will get heard all over South Africa, im not going to leave this here.

0
Replies (2)
Vodacom
Vodacom's reply01 Oct 2019, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply07 Oct 2019, 15:10
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards,Consumer Website Team