Very bad managing skill, from Chadwin Good

I brought my Samsung Galaxy A71 to the Vodacom shop in Westgate on the 21st of June 2021.

It was booked in by one of there technicians. I have heard feedback from there repair center, last week telling me the cellphone is going to cost R5600.00 to have repaired, but the cellphone insurance was not up-to-date, as they only had the previous phone details.

I then went to the store to find out what was happening, and spoke to the Manager named Chadwin Good, who informed me he will let me know what is going on.

He never did, nor failed to accept any of my serval calls. I am very upset, as this happened to me on another handset, but didn't want to kick up a fuss. I am now, as the Manager doesn't seem he spoke to his staff that did the upgrade on my cell, (As I would of have had some sort of feed back by the Manager)

The only feedback I've received eventually was from the repair Centre for Vodacom.

As for Westgate Vodacom Shop,,,,, NOTHING !!!!

All I can say regarding Chadwin Good, has very poor Managing skills