nJ
nadia J
1 reviews | Active since Oct 2012
18 Nov 2020, 13:17
Very bad lte service
I have sitting without wifi for about two weeks I have othe lte because the Fibre not ready in our area I call and email them they keep on telling me same story technical problems but sending me a bill of 600 I spoke to so many people but seems they just don't care I just want to cancel with them ever sorry I took out a router and lte with vodacom told them they are worse than eskom and I'm not paying for what I don't have my number is *** Nadia not very happy at all should have gone to telkom
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Replies (3)
Vodacom's replyOfficial
18 Nov 2020, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Nov 2020, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
nJ
nadia J's updateReviewer Update
18 Nov 2020, 14:56No one has called me yet wifi still down
nJ
nadia J's update18 Nov 2020, 14:56
Reviewer Update
No one has called me yet wifi still down
nJ
nadia J's updateReviewer Update
18 Nov 2020, 17:12Issue still not resolved our wifi is not working what should we do this is unexeptable t think this router is faulty I never had issues before why now
nJ
nadia J's update18 Nov 2020, 17:12
Reviewer Update
Issue still not resolved our wifi is not working what should we do this is unexeptable t think this router is faulty I never had issues before why now