CJvR
Cindy Janse van Rensburg
1 reviews | Active since Mar 2015
25 Mar 2015, 11:43
VERY BAD FEEDBACK ON WRONG SIM SUPP****
I got two new contracts on my name. The sim for the one phone is correct, the sim supp**** for the Samsung Galaxy A5 is not. I was supposed to get a nano sim NOT A MICRO SIM.<br> <br> I have logged the complaint with Vodacom, with a reply and ref nr.<br> As of yet I have not received a call as promised.<br> <br> Now I have to pay for a phone and contract that I can't even use. <br> <br>
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Replies (1)Vodacom's replyOfficial
25 Mar 2015, 13:10Hello hein086177,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply25 Mar 2015, 13:10
Official
Hello hein086177,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
