1 reviews | Active since Mar 2019
Very bad experiences, no communication. Avoid.
I had endless problems signing up for a vodacom fibre account. I was already busy trying to cancel my order so that I can continue to order from someone else when the sales person convinced me to hold on just a bit so that it can be activated. When it eventually was, I only got a maximum of 25mbps down and 3mbps up (this is on a 50/50 connection). When I explained this to them, they said they're system said it was 50/50 and wasn't interested in looking further into it. I got frustrated with this and asked them to cancel this service later on on the first day I got the service because it's completely frustrating and I have better things to do than hassle over my internet connection.
I still haven't heared ANYTHING back from them and my connection is still broken. (vodacom *** ********** 01). I would really even be ok if my connection is cancelled and I pay pro-rata even though I didn't even get the service I paid for.
I can firmly say avoid vodacom as a fibre ISP at all costs, life is too short to have to deal with all these kinds of problems that even small companies get right these days.
Best regards,
Best regards,
