Very bad experience on Vodacom at the iStore.

I tried converting my prepaid number to a contract and finally gave up after being told for a 5th time to come back another day so they can log a service request. Story starts as follows. Went to the iStore for a contract. Was told they have to delete an old profile first. I returned 2 days later to find it was still a problem. Came back the next day and still they could not create the contract. They needed my number transfered to my new "prospect". I had to come back 2 days later. So 2 days later everything was approved but they could not generate the quote. They could not reach Vodacom and I was asked to come back 2 days later. Came back 2 days later(saturday), only to be told they have to log a service request and another 3 days. I decided to cancel the contract right there. It was a nightmare experience for me as a customer just to get a contract. It was a very bad customer experience. And still I am without a contract.