1 reviews | Active since Feb 2017
Very Bad experience
<p>I have tried phone vodacom several times spending hours on the phone for 3 days in a row, i even send them a email to vodacom online admin department wich issued a ticket and still have not found a solution to my problem. I feel this is very unprofessional, nobody at vodacom seems to know what they are doing, because every agent that i speak to transfers me to a diffrent agent, where i get cut of and need to call them back and explain my story over and over again. I even speak to a supervisor who where unable to tell me what to do. Is this what Vodacom call a first class network provider, Very SAD ....</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
