1 reviews | Active since Jul 2016
Very bad customer service
<p>I need a proof of purchase for my phone for my samsung screen insurance. Almist a month now and numerous e mails and still no proof. They needed id and vodacom statements. I send it twice now and phoned,and e mailed and they just do not care.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team