VERY BAD CUSTOMER SERVICE

Good day <br> <br> Once again such bad attitude from your staff. Called your call centre spoke to Roban with such bad attitude who even refused to let me speak to her manager. what I only wanted was to be transferred to insurance dept to check the status of my claim.<br> <br> I once thought I will leave Vodacom because of their staff bad attitude and now I really mean this. sick and tired of such people who don't value humanity before we even talk of customer services<br> <br> All I wanted to know is where to collect my phone and how much do I have to pay as they told me they can only honor my claim once account is paid.