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Dalvyn M

1 reviews | Active since Apr 2015

28 Apr 2015, 15:23

Very Bad Customer Service

We were just at Vodafone Paarl Mall where we wanted to buy a tablet and had to wait long for service which Morgan then helped us brilliantly.<br> <br> My complaint is that while waiting Daniel came and sat on his chair and winked me to come to him when I asked where's the customer service and told him to get up and come to me he frowned at me and waved to serve customers behind me. <br> <br> I find this very disturbing as he has no sense of customer service.

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Replies (1)
Vodacom
Vodacom's reply29 Apr 2015, 07:58
Official
Hello Dalvyn,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team