LV
Leon V

1 reviews | Active since Jan 2025

07 Jan 2025, 13:09

Very bad customer experience from Vodacom call centre

Absolutely the worst experience I had when trying to get a new contract from Vodacom, consultant that phoned me had the worst telephone manner I have ever come across. He was talking so fast and also in other languages, when I asked him after a question what language he was speaking in he verbally attacked me and called me rude. Making me feel as if i did something ****** and that was not the case at all.

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Replies (1)
Vodacom
Vodacom's reply07 Jan 2025, 14:05
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team