SWvD
Stephanus Welthagen van Deventer
1 reviews | Active since May 2013
24 Jan 2022, 11:15
Very bad costumer service
Vodacom phoned me the day I complained about the bad service and promise that they will look into my problem and see if they can fix the bad reception with my wifi. The also said that they will give the technician my contact detail for feedback. This is a week ago. I still don't have wifi and haven't receive any feedback.
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Vodacom's replyOfficial
24 Jan 2022, 12:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jan 2022, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team