Very bad client care Vodacom
Good morning
Still no news, it never takes this long to resolve a problem, I will rather say that the work don't get done at all. I was at my attorney yesterday, he will contact Vodacom.....it will be a month in 2 days since I put in a complaint. Anyone else have bad network and can't use their data for months but must keep paying every month!!!!!!!!!!
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Vodacom's replyOfficial
09 Feb 2022, 11:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Feb 2022, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
09 Feb 2022, 11:34I need this problem solved. Why must I kerp paying for my data but can not use it?
I need you to help me stop paying for the data and only pay for the device please.... Is it so hard to do that!!!!!
I need you to help me stop paying for the data and only pay for the device please.... Is it so hard to do that!!!!!
's update09 Feb 2022, 11:34
Reviewer Update
I need this problem solved. Why must I kerp paying for my data but can not use it?
I need you to help me stop paying for the data and only pay for the device please.... Is it so hard to do that!!!!!
I need you to help me stop paying for the data and only pay for the device please.... Is it so hard to do that!!!!!