Very Bad Bad customer service from Vodacom For Business

Item: Vodacom
Rating: 1
Author: paul V

Vodacom Billed me for roaming in Mozambique but my phone was off and i only switched it on after entering the country at the border post . it is now more than a month and they are not crediting my account for their mistake.

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Replies (1)

Vodacom's replyOfficial

07 Nov 2022, 10:11

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply07 Nov 2022, 10:11

Official