VS
VENITA S
1 reviews | Active since Aug 2016
10 Oct 2023, 13:07
Very bad, astronomical charges on Data
The amount of data you charge is way too high. I was given the worst package, yes fair enough, I accepted the offer but I didn't know that your charges for data are so high and that I would only stream for like an hour and 1 gig would be finished
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Oct 2023, 14:06 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Oct 2023, 14:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
VS
VENITA S's updateReviewer Update
10 Oct 2023, 15:03Yes someone did contract can only be upgraded or down graded in December.
So none of my data is being refunded. What ever plan this is, you should eliminate it. It is a *******, your own consultans has said that to me previously.
So none of my data is being refunded. What ever plan this is, you should eliminate it. It is a *******, your own consultans has said that to me previously.
VS
VENITA S's update10 Oct 2023, 15:03
Reviewer Update
Yes someone did contract can only be upgraded or down graded in December.
So none of my data is being refunded. What ever plan this is, you should eliminate it. It is a *******, your own consultans has said that to me previously.
So none of my data is being refunded. What ever plan this is, you should eliminate it. It is a *******, your own consultans has said that to me previously.