MN
Melcan N

1 reviews | Active since Oct 2020

09 Jun 2025, 21:15

Very bad and poor service

Good evening,

Will we ever have peace with Vodacom if you want to cancel, funny how they act like they never debited you. I requested a cancellation and authorised once off payment to debited now they want manually payment, if you don’t debit my account to cancel my contract only to gain end of this month I’ll definitely escalate this matter to ombudsman, let see how they will be happy to know how we treated by Vodacom.

Do what is right and stop acting up, m soo tired of you Vodacom 😭😭😭

0
Replies (1)
Vodacom
Vodacom's reply10 Jun 2025, 07:35
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team