1 reviews | Active since Aug 2016
Very bad after sales service
I upgraded my cellphone contract with vodacom on 10 April 2018, according to them I still have to pay for my previous phone for another 2 months. This is in addition to the upgrade fee I am being charged for a so-called 'free' online upgrade (seperate review written on Hellopeter). This is **************** from vodacom and I will defenitely move my contracts from vodacom when they expire.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team