MVDL
Melissa Van Der Linde
1 reviews | Active since Oct 2016
07 Nov 2019, 11:30
Very annoyed customer
I am getting calls 4-5 times a day from Vodacom and when I answer the phone just rings until they hang up on me!!! What is this! I want someone to contact me to sort this out as I am starting to consider changing networks if this continues.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 Nov 2019, 13:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Nov 2019, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
14 Nov 2019, 10:13Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply14 Nov 2019, 10:13
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
MVDL
Melissa Van Der Linde's updateReviewer Update
14 Nov 2019, 13:26I have just had another call from *** saying its Vodacom. PLEASE I thought this was sorted out this is extremely frustrating I am at work and getting these calls that when you answer it rings and rings and then drops. I dont have time for this!
MVDL
Melissa Van Der Linde's update14 Nov 2019, 13:26
Reviewer Update
I have just had another call from *** saying its Vodacom. PLEASE I thought this was sorted out this is extremely frustrating I am at work and getting these calls that when you answer it rings and rings and then drops. I dont have time for this!