Very annoyed and fedup

I've been a ****** customer for over 10yrs. Have never paid cash but through debit order. All of a sudden, you don't debit my account "because i pay cash". Account is in arrears and line suspended. I know need to pay more to have the lines re-instated.

You've messed up with my credit scoring. You are ****** inconveniencing me and clearly distanced my piece of mind.

You sort this out urgently or you know what's gonna come next.