VERY ANGRY VODACOM CLIENT

I bought a hawei P8 lite from Vodacom July 28 2016 and was due to finish the contract this year. To my surprise i got an email to expect a parcel that is to delivered to at 10 Clarke street an address i do not know. I call the RAM company to query the delivery and they advised that i call vodacom directly. The call center agent told me the phone was delivered already and the only thing i can do is to make an affidavit and send it to ********** I did as the lady advised and to date i have not received feedback. i have been following up and they provided me with a ********** 877/76 number to call and sent me statements to pay for a Sumsung J7 device that was taken on upgrade **********ly in my name without my consent and the person received it as me. Vodacom HAS TERRIBLE SERVICE TO THEIR CLIENTS WHEN IT COMES TO ***** CLAIMS. WHO MUST PAY 4 THIS DEVICE NOW FOR 24 MONTHS BECAUSE I WONT.