GM
Granny M
1 reviews | Active since Mar 2026
08 Mar 2026, 16:55
Very angry customer
A dispute against Vodacom, how they are taking my money without explanation. I have cancelled insurances since January but they are still taking my money from my account. They keep adding ridiculous amounts on my account without explanation. I spoke to Kutlwano, Sibusiso,Tiisetso, Tsholofelo and no one is able to assist,but they keep taking whatever they want.
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Replies (2)
Vodacom's replyOfficial
09 Mar 2026, 07:51Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Vodacom's reply09 Mar 2026, 07:51
Official
Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
GM
Granny M's updateReviewer Update
09 Mar 2026, 09:13I am waiting patiently because this month, you won't get the money U have been taking from my account without agreement with me, U billing me the way you want, adding ridiculous amounts of insurance without my consent, imagine paying R400 and something on a mere Oppo phone, since January I asked for that insurance to be cancelled but no one is hearing my plea. I am unemployed and hustling, u go from an insurance of R137 to R400 something on an Oppo. Fix this statement that you sent because I won't make payment, u can block the phones, I don't care, or it's what the people at Vodacom do to de***** us ? I need that call now.
GM
Granny M's update09 Mar 2026, 09:13
Reviewer Update
I am waiting patiently because this month, you won't get the money U have been taking from my account without agreement with me, U billing me the way you want, adding ridiculous amounts of insurance without my consent, imagine paying R400 and something on a mere Oppo phone, since January I asked for that insurance to be cancelled but no one is hearing my plea. I am unemployed and hustling, u go from an insurance of R137 to R400 something on an Oppo. Fix this statement that you sent because I won't make payment, u can block the phones, I don't care, or it's what the people at Vodacom do to de***** us ? I need that call now.