CN
Choco N

1 reviews | Active since Sept 2017

11 Oct 2021, 17:39

Very Angry and ready to move to MTN

Very bad service what a ****up Vodacom is. Feels like a government service. Simangele who i was told is senior and handling my account has been such a huge disappointment. After months of trying to fix a billing issue resulting from a migration instigated by Vodacom I am now billed 120% more than I used to pay yet I was assured that this will be fixed and will pay the say as my old price plan.

I am angry rather than disappointed. I have been **** to repeatedly every month since July and Im ready to move to MTN

0
Replies (1)
Vodacom
Vodacom's reply12 Oct 2021, 08:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team