CN
Choco N
1 reviews | Active since Sept 2017
11 Oct 2021, 17:39
Very Angry and ready to move to MTN
Very bad service what a ****up Vodacom is. Feels like a government service. Simangele who i was told is senior and handling my account has been such a huge disappointment. After months of trying to fix a billing issue resulting from a migration instigated by Vodacom I am now billed 120% more than I used to pay yet I was assured that this will be fixed and will pay the say as my old price plan.
I am angry rather than disappointed. I have been **** to repeatedly every month since July and Im ready to move to MTN
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Replies (1)Vodacom's replyOfficial
12 Oct 2021, 08:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Oct 2021, 08:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
