lN
leah N

1 reviews | Active since Apr 2013

25 Nov 2019, 12:37

very angry and disappointed

very up-sad and worried as it stand

I received a massage from my phone stating that my number is being ported try to call vodacom so they can cancel the porting process for more than an hour could not get hold of them, mind you my banking app and cellphone banking is link to the number, I ended up having to block my cars, I can only hope for the best because once the number is ported anything is possible.

very disappointing

0
Replies (1)
Vodacom
Vodacom's reply25 Nov 2019, 13:57
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
Vodacom Consumer Website Team