JR
Johanitta R
1 reviews | Active since Mar 2025
20 Oct 2025, 16:02
Very angry
I went under debt review. I made payment arrangements with vodacom to pay the due amount on my current account in November 2024, I paid it directly to vodacom and said when it is finished they must not open my lines again. They did not stay with the arrangements and handed me to vvm collection company. They didn't communicate with vvm collections that I do pay promptly every month and that it was paid up. And that they ignored my wishes to keep the lines locked. So vvm harassed me the whole time, and started again.
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Replies (1)Vodacom's replyOfficial
21 Oct 2025, 09:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Oct 2025, 09:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
