Very Angry!

In May my cellphone was suspended and I did not know why, I got hold of the customer care center and was informed that my phone was suspended due to 2 months payments being missed. I was very confused as to why this had happened because I had set up a debit order for the 1st of every month. They then informed me that my debit orders had bounced when then debited it. I asked what date and they informed me they did the debit order on the 26th of the month. After very bad attitudes from the staff I then had to pay the R630 to unblock my phone which I found was unfair as they had not stuck to my signed contracts debit order date. I was also informed that they need me to just confirm my banking details and they gave me banking details for ABSA with whom I have never banked. Today, I checked my statement from Vodacom stating that I have another R626 outstanding because my debit order that was done on the 29th bounced... I asked them the month before to update my debit order to the 1st! And they still had the incorrect banking details. Which I cannot understand as they have all my details from when I signed my contract initially. But I would like to thank Mariska at Cellucity in bay west for sorting out the banking details and changing my debit order date to the correct one today.