Very and angry and disappointed

Item: Vodacom
Rating: 1
Author: Vanessa M

I am so not happy with vodacom and vumatel, I have been waiting for my installation for a week, they say they coming I stay at home then they come when I am at work and they fabricate that they were outside my premises for 2 hours when there was people at home for the fibre installation. 1 week is way to long to wait and the installation guys still have the nerve to say they don't work over weekends but the call center confirms they do work on weekends

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Replies (1)

Vodacom's replyOfficial

03 Apr 2022, 09:09

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply03 Apr 2022, 09:09

Official