1 reviews | Active since Sept 2017
VERRY BAD SERVICE & NO RESULTS!!!!!
Vodacom Contacted me and tod me that they can save me R500 p/m, this was about 6 months ago. After I received my bill, it was R1000 - R2000 more each month! I told Vodacom to put me back on my original plan because I am not saving anything! They said that they will migrate me back from the 1 of July , but they did not! So they moved me back from the 1st of August, and hit me with migration costs of R2900 after they told me that I will not pay any migration fees! Its now been 2 weeks and no one can resolve the problem! The debit order went of and I struggling to be refunded for the migration fee! The matter is still escalated!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Phillip Steenberg,
Thank you for your patience.
I've responded to you via email with feedback.
I do apologise for the inconvenience caused,
Regards,
UW
Dear Phillip Steenberg,
Thank you for your patience.
I've responded to you via email with feedback.
I do apologise for the inconvenience caused,
Regards,
UW