Verbal abuse from a Vodacom Agent
<p>I wrote a complaint to Vodacom about verbal abuse I suffered at the hands of one of their agents. That was more than a week ago. Nobody has bothered to follow up with me except for the no reply email I received from them. I even gave them the telephone number from which the call was made. Basically the agent told me how backward I was just because I told him I was using another service provider for my data needs.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mojaki Mahura,
As discussed, you've been assisted with your complaint.
I do apologise for the inconvenience caused and bad service received.
Regards,
UW
Dear Mojaki Mahura,
As discussed, you've been assisted with your complaint.
I do apologise for the inconvenience caused and bad service received.
Regards,
UW
