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Villambal N

1 reviews | Active since Jul 2024

19 Feb 2025, 08:32

Veno Naidoo

Waiting for a consultant to call Sent messages 3 times

0
Replies (4)
Vodacom
Vodacom's reply19 Feb 2025, 10:06
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
 

Best regards,

Vodacom
Vodacom's reply19 Feb 2025, 12:00
Official
Dear Villambal.

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

Kindly note, your concerns have been noted and raised. This matter is currently being addressed by the CEO's office, who will be contacting you to offer further assistance.

Regards
Vodacom Consumer Website Team

Best regards,

VN
Villambal N's update19 Feb 2025, 12:30
Reviewer Update
Thats an old excuse that someone frome CEO'S office will call .This is an urgent matter which has to be sorted out before end of month..

VN
Villambal N's update19 Feb 2025, 12:32
Reviewer Update
Mr Joosab instead of praising yourself on tv rather clean up the mess with your unproductive staff.