FD
Fatima D

1 reviews | Active since Oct 2013

08 Sept 2016, 07:58

VAS!!! ******* debits from my ACCOUNT

<p>Had R100 credited to my account yesterday. </p> <p>This morning amount of R9. YeS. R9.00!!!</p> <p>I haven't made a call Orr transferred airtime out. </p> <p>When I called VODACOM they say it's VAS I SUBSCRIBED TO!</p> <p>When????</p> <p>Surely I know I DON'T subscribe to such ridiculous and ******* services!</p> <p>This is really inappropriate. As soon as I can,I am cancelling All my 3-contracts with VODACOM. </p> <p>Really!!! This is CORPORATE tHEFT!!!</p> <p>This is where government should intervene with all hidden and extra VAS Services exploiting the Nation!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply08 Sept 2016, 08:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team