!!!!VARIOUS ISSUES NOT RESOLVED!!!!

I SENT MY TABLET IN TWICE FOR THE SAME PROBLEM THE FIRST TIME IT WAS FIXED AND THE SECOND TIME THEY SAY ITS WATER DAMAGED DESPITE RECEIVING MESSAGES THAT THEY ARE AWAITING PARTS AND THEREAFTER RECEIVING A MESSAGE SAYING THAT MY TABLET IS FIXED AND READY TO BE COLLECTED. I SPOKE TO THE LADY AT THE REPAIR CENTER WHERE IT WAS SENT THAT WAS WHEN I CALLED FROM CARNIVAL VODACOM AND TOLD HER TO GET HER MANAGER TO CALL ME. NO MANAGER HAS CALLED YET SHE WAS ALSO VERY RUDE AND CUT THE CALL ON ME. ITS BEEN SO LONG AND I STILL DO NOT HAVE INFORMATION ABOUT THE WHEREABOUTS OF MY TABLET. IM DONE WITH VODACOM!!!!! IVE ALSO CALLED ABOUT THE NETWORK IN MY AREA WHICH IS STILL NOT SORTED THIS WAS ALMOST A YEAR AGO AND IM STILL WAITING FOR THEM TO CALL ME AND TELL ME WHATS THE SITUATION!!!