Various Issues
<p>1. I am still being charged for a handset on a contract that ended in May this year. Tried contacting them to sort this issue out as I want to be credited for the money that they are taking but no resolution</p> <p>2. Contract has been suspended due to credit limit reached for the second month in a row - phone Vodacom but apparently on their side there is nothing wrong with my line. In the meantime I have no service on a contract that I am paying for or any explanantion from Vodacom as to why my phone is not working</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
No surprised at all that they havent even contacted me about this issue
No surprised at all that they havent even contacted me about this issue
