1 reviews | Active since Jun 2016

19 Jul 2016, 09:13

Various Issues

<p>1. I am still being charged for a handset on a contract that ended in May this year. Tried contacting them to sort this issue out as I want to be credited for the money that they are taking but no resolution</p> <p>2. Contract has been suspended due to credit limit reached for the second month in a row - phone Vodacom but apparently on their side there is nothing wrong with my line. In the meantime I have no service on a contract that I am paying for or any explanantion from Vodacom as to why my phone is not working</p> <p> </p>

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Replies (2)
Vodacom
Vodacom's reply19 Jul 2016, 10:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update20 Jul 2016, 09:41
Reviewer Update

No surprised at all that they havent even contacted me about this issue