1 reviews | Active since Sept 2015
Various *****alant sim swops
I only have a data 3g line with Vodacom and discovered that a *****alant sim swop to a i-Phone 6 handset and talk time took place on 05/02/2015. The ***** was reported at Vodaworld (call centre) on 18/02/2015 and eventually the *****alant transaction was credited back to me at the end of April 2015. I then wanted to ugrade my data line as I was scared of ***** agani. I was informed by Vodacom in Meyersdal that another *****alant sim swop happened again on 15/05/2015 for another i-Phone 6 handset and voice data for delivery on 18/05/2015. Again I reported this to Vodaword and the ***** Department and to date the *****alant transaction has not been reversed. I have been invoncienced due to no access to a data line. I have now also received my August statement and now a *****alant laptop has been added to my account. My data line subsricption was always R167.49 per month and now with the ***** my monthly account is R1559.00. No one at Vodacom is taking ownership of this case and I demand that my data line gets actived immediately (I am using my wife's internet) and that my account be re-instated as per my orginal agreement.
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
