RB
Richard B
1 reviews | Active since Nov 2019
22 Dec 2019, 18:48
Vanishing data
Hi there,
I have lost another 2gb of data in minutes while I haven’t had anything running, it literally just vanishes. This is the second time this has happened. Please can you sort it out and also provide an explanation. Thanks very much.
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Vodacom's replyOfficial
23 Dec 2019, 08:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Dec 2019, 08:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team