vanishing airtime and data , and vodacoms excuses

<p>once again my airtime and data have mysteriously vanished off my phone with in one week. and my family members airtime as well second time this has happened. last year. as per usual vodacom staff try convince you that its your handset and your lack of knowledge surrounding it. all i can say is i want all my data and airtime replaced and my family members airtime replaced aswell.. if you dont know what is potting in your company , dont take a free ride on your customers. and send your staff to training so that they can handle customers properly.</p>