GM
G. Modise

1 reviews | Active since Aug 2018

27 Jul 2019, 13:15

Vanishing airtime.

+*** this number calls me and when I answer it drops, then my airtime vanishes after that. It has been years now I'm gatvol.

0
Replies (2)
Vodacom
Vodacom's reply27 Jul 2019, 18:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply29 Jul 2019, 16:00
Official
Good day G,

Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. 

As per discussion, your issue has been resolved.

Regards 

Vodacom Consumer Website Team 

Best regards,