Vanish DATA
This morning my recurring data started, but when I look at it 5:00. It showed 0mb.
Look at it again at 8:47 still 0mb.
So where did my data went to????
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Jan 2018, 09:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Tea
Best regards,
Vodacom's reply23 Jan 2018, 09:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Tea
Best regards,
Vodacom's replyOfficial
02 Feb 2018, 15:13Good day
We regret taking note of your experience. I could not reach you when I called.
Please monitor/check your usage device via settings>data usage>check applications below graph that used your data. (Lookout for data traffic).
You can also load a third party application called My data manager from play store/app store. This application will record applications using data as well as the amount of data being used (going forward).
We have loaded data on your number ending with 953.
Kind regards
Moddy
Best regards,
Vodacom's reply02 Feb 2018, 15:13
Official
Good day
We regret taking note of your experience. I could not reach you when I called.
Please monitor/check your usage device via settings>data usage>check applications below graph that used your data. (Lookout for data traffic).
You can also load a third party application called My data manager from play store/app store. This application will record applications using data as well as the amount of data being used (going forward).
We have loaded data on your number ending with 953.
Kind regards
Moddy
Best regards,