Valued Customers dont matter!!!
<p>This is my second review in a week after a quick response from Vodacom that i would be contacted regarding my son's iphone that has been in for repairs since the 19 February 2017. Thanks Vodacom for your lack of interest in keeping us informed of the progress and for not contacting us. I sincerely hope that we will get his phone back before the warranty expires and you then have a leg to stand on to not repair or replace. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
How long should i wait? These automated replies are riduculous and a poor response to issues that could be resolved
How long should i wait? These automated replies are riduculous and a poor response to issues that could be resolved