Vadocom Cost Me A CAr!!!!

I am very unhappy! Vodacom put me on ITC for a 2007 contract. First of all I cannot even remember that I had a Vodacom contract 10 years ago! How can they ITC me for something that is in 2007. I paid the account in full. I waited 10 days for a settlement letter after I was promised within 48 hours. Now still I am listed on Transunion and I cannot buy anything, and its been more than 2 weeks???? How can I be listed for something 10 years later?????!!! And to talk to someone at Vodacom is like talking to a wall!!! Worst service ever!!!