TM
Thembinkosi M
1 reviews | Active since Jul 2011
20 Mar 2019, 16:51
Vadmin complaint
Vodacom upgraded my contract without my authorization, I did not even receive the handset but boom the contract is active. I have called the online number and sent several e-mails to vadmin@likeminds to try to cancel the contract to no avail.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Mar 2019, 16:53 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Mar 2019, 16:53
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Mar 2019, 15:42 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you were contacted and advised accordingly.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply28 Mar 2019, 15:42
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you were contacted and advised accordingly.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,