JE
Jan E
1 reviews | Active since May 2012
13 Oct 2021, 16:00
Vadacom or vodabad.
I app**** for fibre with vadabad, they scheduled a time for the next day ( To my surprise) wich not to my surprise was not met. Many calls later a new date for installation is set, I take time off from work to attend to the installation and then again they don't pitch. After I confirmed the appointment 2 calls after the appointment time and still no installation team. Worst service I ever had not even Telkom is this bad. World class company my behind.
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Replies (1)Vodacom's replyOfficial
14 Oct 2021, 07:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Oct 2021, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
