WA
Waseemah A

1 reviews | Active since Feb 2017

05 Mar 2017, 13:07

Vadacom *****

<p>I am so tired of the lies and lack assistance by Vodafon. I when in the process of doing upgrade i received great service. After sales service is disgusting. I have spoke to Vodacom more than 10 times after my upgrade and still not receiving any joy. </p> <p>They give false information to get you off the line. They didn't follow up each time they said they would. I am seriously ****ed and will be taking the company further legally as they are more than happy to take my money each month but now real concern for the pathetic service I receive.</p>

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Replies (1)
Vodacom
Vodacom's reply06 Mar 2017, 07:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,