SL
Seugnet L
1 reviews | Active since Dec 2011
03 Oct 2019, 08:14
Vadacom keeps adding more and more stuff to my account!!!!
I've been dialing 111 for 3 days now and I do not get through to a consultant who can assist me in explaining why an extra R100 is all of a sudden taken from my banking account, on my statement it says Line Rental. Why??? Every month there seems to be more and more stuff added to my account and I must just pay and I can not even get satisfaction from dialing 111 so that anyone can explain to my why all of a sudden a Line Rental is being included on my account?
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Vodacom's replyOfficial
03 Oct 2019, 09:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply03 Oct 2019, 09:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team