VADACOM IS STILL *****

With the help of Hello Peter, I did get reaction from Vodacom, BUT our problem is still not fixed.

A consultant phoned me with regard to my mother's expired contract with them. He asked me a few questions, and then said he will phone her, and come back to me. He requested her to give her ID and other details over the phone. We all know that it is a certain way to get ****med. He left me a message stating that she does not want to co-opperate with him. He did not suggest any other way to solve the problem. That was his full service to his client.

My mother's account will be ****** of R915 again in February. There is nothing that we can do about it. He clearly stated that this problem can not be solved at a Vodacom shop. It must be done via telephone.

Shame on you Vodacom for *****ing frim an old lady (79) with a meager pension left by my dad.