Vadacom customer care and service is Horrible

My experience with Vadacom has been absolutely horrible, total incompetence of the employees and willingness to assist. My query gets referred to different departments all the time and after hours on the phone, I have received no assistance. There is also no communication between the different department, I cancelled a contract due to vadacom not being apply to meet the performance obligations of the contract, but still received my phone months later, which I did not accept as the contract was cancelled, I was billed for fibre, where no fibre was installed and after querying this, the money has gone off my bank and now it will probably be another hassle to get money back.

I will not buy any new products from vadacom ever again!